Help center
Frequently asked questions
Everything you need to know about buying skins, payment and delivery on SkinRocket.
After your payment is approved, you add your Steam Trade URL and we send the item to your Steam inventory through a trade offer. Most deliveries arrive within minutes. You can follow the status of each order in your account dashboard.
We accept Visa and Mastercard. Card details are entered on our certified payment partner's secure page — SkinRocket never sees or stores your card information.
Yes. Use the USD / EUR / GBP switch in the header at any time. Prices update everywhere instantly and your choice is remembered on your next visit.
Float is a number between 0 and 1 that describes how worn a skin is — lower means closer to Factory New. We display the exact float on every product so you know precisely what you're buying.
No. Delivery to your Steam inventory through a trade offer is always free.
Cancellations and refunds are handled according to our Terms & Conditions, which explain what's possible before an item has been delivered.
From time to time, yes. If you have a valid code, enter it in the promo field in your cart and the discount will be applied to your order total before checkout.
Can't find what you're looking for?
Contact support